Shipsurance Insurance Services
21900 Burbank Blvd Ste 100
Woodland Hills, CA 91367
Over 30 Years of Service
Cover your customer's shipments ...
... and Profit
Shipsurance offers shipping insurance coverage for your Mail & Parcel Center. Make sure that the parcels that pass through your store are 100% covered for loss or damage while adding to your bottom line. Trust Shipsurance as your outsourced claims management department.
Low Rates
Store Profit Center
Easy Claims
Resolve Claims Quickly
Parcels & Freight
Packages & Large Cargo
Your Software
PostalMate, RatePro, and ShipRite
Shipsurance provides coverage for shipments sent via the major shipping carriers at a greatly reduced rate
Shipsurance , an Assurant Company , is a shipping insurance company offering coverage for shipments sent via the major shipping carriers worldwide. We created MPCShippingInsurance.com and built a program specifically for MPC's and MBC's.
- Discounted Coverage for the Carriers You Already Use
- Covers the Actual Value + Insured Shipping Costs
- Rapid, Hassle-Free Claims Processing
- Integrated with PostalMate and ShipRite
- Covers Domestic and Worldwide Shipments
- 'A' Rated Underwriter
30+ Years
Working with MPC's and MBC's
Benefits
CUSTOM PROGRAM JUST FOR YOUR MPC/MBC
Our program offers full coverage for your packages while in transit with the major carriers. This all-risk coverage provides you and your customers with protection and reassurance that there is protection in the case of a shipping loss.
MPC/MBC SPECIFIC PRICING
We buit a program specifically for MPC's and MBC's.
- $0.40 per $100.00 (As of 1/1/24) of coverage for shipments sent via small parcel carriers.
- Additional coverage provided for large cargo/freight shipments starting at only $0.50 per $100.00.
- The coverage is based on the industry standard $100 units of coverage, per package. This is easy to explain to your customers and allows you to round coverage up in case your customers are not accurate with their valuation.
Coverage
Our program coverage up to $15,000.00 per package via DHL, FedEx, Freight, and UPS. $1,000.00 per package via the United States Postal Service (USPS).
- All-Risk coverage for your shipments, not "Declared value protection".
- Door-to-door coverage for domestic and international shipments.
- You do not have to prove the carriers were liable (fault).
- Protect your profits! Insure the package value AND the shipping cost, AND your markup, AND your packaging materials/charges.
- You can cover your customer drop off packages adding an additional profit center for your store.
Claims
- Claims are filed online and the entire process is paperless.
- Claims are not dependent on the carrier approval and are often processed within 5 business days!.
- Coverage is underwritten by Voyager Indemnity Insurance Company. Voyager is 'A' rated by A.M. Best.
Profit Center
Your rate of $0.40 leads to a phenomenal margin opportunity.
Parcels & Freight
Cover small packages and large freight/cargo.
Protect Retail Charges
Cover the full value of your shipments including your declared RETAIL shipping charges.
Confidence
Shipsurance has been offering coverage to Mail and Parcel Centers for over 30 years.
LOWER COST
We provide your store with highly discounted rates that are much less than the FedEx, UPS, DHL, and USPS coverage rates. This provides you with an increased revenue opportunity.
MORE COVERAGE
Shipsurance provides coverage for items that are usually excluded by the carriers, such as artwork, jewelry, antiques, ceramics, precious metals, collectible coins, etc.
HASSLE-FREE CLAIMS
Claims can be filed via mail, fax, email, or our website. The status of your claims can be followed electronically via our website in real-time and you are assigned a dedicated claims representative.
SHIPPING SYSTEM INTEGRATION
Shipsurance is fully integrated with PostalMate, RatePro, and ShipRite, making insuring your shipments with Shipsurance a transparent process. Once setup, you just print your label and declare values just as you are used to.
RELIABLE
Shipsurance is underwritten by an 'A' rated insurance company (Voyager). Shipsurance is also an approved AMBC Sponsor/Vendor.
FRIENDLY
Have questions? Our friendly staff is available via telephone, email, or live Internet chat to answer all of your questions.
Cover Your Shipments Today
Complete our enrollment form and a licensed representative will reach out with a program for your MPC or MBC.
Sign-Up NowTestimonials
Kind words from some of our thousands of customers.
Bev Helton
I am absolutely blown away by the excellent service and super quick payment from Shipsurance. As a former licensed insurance agent owning my own insurance business, I have dealt with many companies and claims processes over the years. This was by far the best experience I have had. Thank you so much!
Robert H.
Their only attribute more appealing than their friendliness and competence, is their flexibility and diversity, which made them an obvious choice for us.
George H
Store Owner
The ease of use, reasonable premiums, ability to insure inbound and outbound packages and the first rate customer service are the reasons why we use Shipsurance.
Douglass C.
From their competitive rates and friendly, but professional, representatives to their outstanding customer service, Shipsurance is an outstanding company to do business with.
670K+
Clients
85 Million+
Annual Insured Packages
$18 Billion+
Annual Value Protected
Integrations
Shipsurance is integrated with all major point of sale (POS) shipping software systems. Your store can easily setup each system, below, to declare values with Shipsurace for coverage.
PostalMate
Shipsurance insurance fully integrates with PostalMate software.
Learn About PostalMate
ShipRite Next
Shipsurance insurance fully integrates with ShipRite Next software.
Learn About ShipRite
Goin' Postal Rate Pro
Shipsurance insurance fully integrates with Goin' Postal Rate Pro software.
Learn About Goin' Postal
Other Platforms
Do you need help setting up? Contact us and we can assist in setting up your system for you!
Pricing
Our custom MPC coverage program offers rates that are lower than the carrier declared
value offerings and allow your store to add a new profit center.
The coverage is based on the industry standard $100 units of coverage, per package.
This is easy to explain to your customers and allows you to round coverage up in case your
customers are not accurate with their valuation.
OUR CUSTOM PRICING FOR MPC'S
| Coverage | MPC/MBC Program Rates | Sample Cost for a $400.00 Value shipment |
|---|---|---|
| Domestic Small Parcel Shipments* | $0.40 | 3 units (removed free $100) x $0.40 = $1.20 |
| International Small Parcel Shipments* | $0.40 | 3 units (removed free $100) x $0.40 = $1.20 |
| Domestic Air Freight | $0.50 | 4 units x $0.50 = $2.00 |
| Domestic LTL, Motor Freight & Van Line | $0.90 | 4 units x $0.90 = $3.60 |
| International Air Freight | $0.90 | 4 units x $0.90 = $3.60 |
| International Ocean Freight | $1.50 | 4 units x $0.90 = $6.00 |
Monthly minimum premium requirement of $20.00
*Small Parcel Shipments include DHL, FedEx, UPS, and the USPS. Coverage can also be added upon request for local couriers, such as OnTrac, Spee-Dee Delivery, and LoneStar.
PRICING COMPARISON
| Pricing Comparison | |||
|---|---|---|---|
| Package Value | FedEx/UPS | USPS |
Shipsurance MPC Program |
| $200.00 | $4.20/$4.35 | $4.55 | $0.40 |
| $500.00 | $7.00/$7.25 | $9.05 | $1.60 |
| $1,000.00 | $14.00/$14.50 | $19.55 | $3.60 |
Frequently Asked Questions About the Program
This sounds great! But how does this work for my business?
This is the number one question we receive. You may understand the cost savings (increased margins for your store) and rules, but what is often lost is the implementation. These are the simple steps to get going:
A. Make sure you have a point of sale (POS) shipping system like PostalMate and ShipRite.
Sign up for our coverage and make sure you understand all the coverage rules . They are in place to protect you, your customer, and the insurance company. They also are great risk management tools.
B. Once you receive your Shipsurance coverage certificate, enter your policy number and email address that you have on file with us into your POS shipping system. We have simple tutorials available or we can set it up for you. Once you spend 5-10 minutes setting this up in your system, the integration is complete.
C. YOU ARE DONE! Process transactions the way you did in the past and the systems will automatically insure your shipment with us (above the carrier's free coverage). Make sure to understand the way your POS system reports the shipments to us. Shipments need to be reported to be insured. Most of them reports electronically when you "Close the Day" or run "Carrier Pickups" in the system.
D. If you need help remembering the coverage rules or training your staff, we are here to help. When you sign up we mail you a copy of our MPC Coverage Cheat Sheet so your team can reference it.
What is Shipping Insurance?
Shipping insurance is a variation of an ocean marine policy. Basically, it is insurance that covers the insured value of the package(s) you are shipping plus shipping cost (if declared) . If your package is lost, damaged, or stolen, shipping insurance will ensure that your package is covered.
Who is Shipsurance Insurance Services?
Shipsurance is a private shipping insurance provider. We provide coverage for shipments sent via the major shipping carriers at a greatly reduced rate; often more than 90% off of the carrier rates. Our coverage is underwritten by Voyager Indemnity Insurance Company.
What shipping carriers can I use?
Coverage is available for almost all shipping carriers. Some examples are: DHL, FedEx, UPS, USPS, Yellow, SAIA, North American, and most common carriers.
What are the coverage limits? Are there any sub limits for specific items?
The MPC Program limits are:
$15,000.00 per package sent via DHL, FedEx, Freight, and UPS.
$1,000.00 per package sent via the United States Postal Service (USPS).
The Sub Limits are:
$5,000.00 per package for Jewelry (includes necklaces, earrings, watches, rings, bracelets, broaches, etc).
$2,500.00 per shipment of cell phones or household goods.
$2,500.00 per shipment of Household Goods & Personal Effects.
Shipments above these sub limits are excluded in their entirety.
You can contact us for exceptions on packages valued above these limits
Are shipments required to be signed for to be covered?
Under this program, only parcels with a total declared value of $1,000.00 or more must be sent with the Direct Signature Confirmation service (must be signed for at delivery).
What items can I insure?
Shipsurance offers coverage for almost any commodity with a few exclusions . If the item your are shipping is on our excluded list , please contact us. We may be able to cover it.
Does my store have to pack the items in order to have them insured?
Not in all cases, but there are conditions regarding inspecting packages based on their value.
- Items packaged by the store are covered for loss AND damage
- Items that are NOT packed or inspected by the insured (customer packed) are covered for loss AND damage if the total declared value is under $500.00.
- Items valued at $500.00 and over that are customer packed or not inspected for verification of declared content(s) and sufficient packaging by the insured, are not covered.
Are there any packaging requirements?
All shipped goods must abide by the shipping carriers' packaging rules and be packed for small package or freight transit.
How does the claims process work?
Click here for our claims procedures. All claims can be filed and tracked online. Want to know if a check had been issued? Just login to the Shipsurance Management Center website and check the status of your claim!
If the shipping carrier denies my claim, do you deny it, too?
Our claims process is independent of the shipping carriers process. If the carrier offers free coverage, you should collect that coverage first, but our assessment is independent of the carrier response.
How much paperwork in involved in insuring my shipments with a private insurer?
Since we are integrated with all major POS systems including PostalMate, ShipRite, Rate Pro, and others , there is NO EXTRA PAPERWORK to insure with Shipsurance. Simply follow the straight forward setup tutorial for each system and you will be insuring with us in no time! If you do not use an automated POS system, we provide you with hand logs that you can use to tally your insured shipments.
What is the fee for using this service?
Shipsurance charges no set-up fee. MPC's will have a small monthly minimum premium requirement of $20.00. Simply pay the greater of the premiums for your insured shipment activity or the minimum premium amount.
Do you have any tips regarding your coverage to make it easier to understand?
We sure do! If you are looking for details about our MPC Specific Coverage that you can keep at your store as a quick reference, we have created a coverage Cheat Sheet . If you are looking for general pack and ship tips, visit https://www.proshippingtips.com .
Cover Your Customer Shipments Today!
Complete our enrollment form and a licensed represetnative will reach out with a program for your MPC or MBC.
Sign-Up NowContact
Shipping insurance coverage from mpcshippinginsurance.com is provided by Shipsurance .
Contact Info
Phone Number
1-866-852-9956
Email Address
sales@shipsurance.com
claims@shipsurance.com
Office Hours
7:30 AM to 4:30 PM (Pacific Time)
Monday through Friday.