1. What is Alternate Shipping Insurance?
   Alternate insurance is coverage provided by a firm other than the shipping carrier. It is a variation of an ocean marine policy. Basically, it is insurance that covers the declared value of the package(s) you are shipping. If your package is lost, damaged, or stolen, parcel insurance will ensure that your package is covered.
   
   
2. Who is Shipsurance Insurance?
   Shipsurance is an private, alternate shipping insurance provider. We provide coverage for shipments sent via the major shipping carriers at a greatly reduced rate; often more than 90% off of the carrier rates.
   
   
3. What shipping carriers can I use?
   Coverage is available for almost all shipping carriers. Some examples are: DHL, FedEx, UPS, USPS, Yellow, SAIA, North American, and most common carriers.
   
   
4. What items can I insure?
   Shipsurance offers coverage for almost any commodity with a few exclusions. If the item your are shipping is on our excluded list, please contact us. We may be able to cover it.
   
   
5. Are there any packaging requirements?
   All shipped goods must abide by the shipping carriers' packaging rules and regulations as well as our packaging requirements. See the program page for details.
   
   
6. How does the claims process work?
   Click here for our claims procedures. All claims can be filed and tracked online. Want to know if a check had been issued? Just login to the Shipsurance Management Center website and check the status of your claim!
   
   
7. If the shipping carrier denies my claim, do you deny it, too?
   Our claims process is independent of the shipping carriers process. If the carrier offers free coverage, you should collect that coverage first, but our assessment is independent of the carrier response.
   
   
8. How much paperwork in involved in insuring my shipments with an alternate insurer?
   Since we are integrated with all major POS systems including PostalMate, Resource, ShipRite, iShip, and others , there is NO EXTRA PAPERWORK to insure with Shipsurance. Simply follow the straight forward setup tutorial for each system and you will be insuring with us in no time! If you do not use an automated POS system, we provide you with hand logs that you can use to tally your insured shipments. We also integrate with UPS Worldship, FedEx Shipmanager, Store2Door Version 3, and many more software solutions.
   
   
9. What is the fee for using this service?
   Shipsurance charges no set-up fee. Simply pay the premiums for your insured shipment activity.
   
   

VIEW COMPLETE COVERAGE CERTICATE

Enrollment form is in PDF format
Click HERE for the free Acrobat Reader.

Want to Request a Quote for coverage electronically?
Click here to go to the Shipsurance website.